The long-lasting road to success is: training, training, training
The long-lasting road to success is: training, training, training
The course Hands-On IQ gives you a whole new view on the difference between data quality and information quality. There is an inextricable relation between information management and information quality management. This is best illustrated by considering why information management is needed. We have to deal with large amounts of data, which have to be accessible anytime and anywhere, are created only once and disseminated frequently, have to be stored for reuse and secured against abuse, but above all are meant for stimulating added value.
The crux is all in the last part: if information management does not lead to added value that is higher than the costs spent, then there is waste of funds and labor. And the added value of information is determined in particular by the quality of it in the eyes of the information customers. The best definition of information quality is: consistently meeting all customers' expectations.
From this point of view the use of 'data quality' as replacement of the concept 'information quality' is dangerous. 'Data quality' draws the attention to the technical tools of information management instead of to where the focus should be: the behavior of people in the information-production chain.
Ø Becoming familiar with Information Management and Information Quality (IQ) Management
Ø Understanding Information ‘Specification’ assessment
Ø Understanding Information Quality assessment
Ø Recognizing the consequences and calculating the costs of non-quality information
Ø Understanding the difference between information-product improvement and information-process improvement
Ø Becoming familiar with 'root cause analysis'
Ø Getting to know tools and techniques for information quality improvement
Ø Getting to know the influence of culture on information quality, and the ideas of Prof. Deming
Ø Getting to know the Information Quality Maturity Scan
Ø And practicing a lot in all these matters
Ø Architects, Information Analysts, and Data Stewards
Ø Knowledge workers in an organization, who would like to be able again to exert genuine influence on the development of the applications that they need to do their work
Peter Alons is a self-employed senior advisor at PAlCon, and has been involved for over 25 years in BI- and DWH-projects at the Dutch Railways, KLM-Air France, Rabobank, ABN-AMRO, Erasmus Medical Center, and Generali insurance group. In these projects he has been active as advisor, method coach, information analyst, and quality-assurance auditor. In collaboration with others he developed the Information Management Frame, and applied it successfully in his projects. He gives presentations, workshops, and lectures on FOM, Information Management, Data Warehousing, and Information Quality Management at various customers and Universities in The Netherlands. He is the author of the book About Facts and Things.
Rob Arntz has been involved for over 15 years in BI- and DWH-projects at ABN-AMRO, Rabobank, the Dutch Council for the Administration of Justice, and Prorail. In these projects he has been active as information analyst, ETL-expert and DWH-consultant. He has been actively involved in developing the Information Management Frame and the application of it. He gives presentations, workshops, and lectures on FOM, Information Management, and Data Warehousing both internally as with customers. He is co-author of the book Fully Communication Oriented Information Modeling, exercises and cases.
Ø Information Quality Applied, Larry P. English, 2009, Wiley Publishing, Inc., ISBN: 978-0-470-13447-4.
Ø About Facts and Things, Peter Alons, Brave New Books, 2014.
Ø Pdf's of the PowerPoint presentations and the case material.
Complete the online form and register directly for this course. It is self explanatory.
Yes I would like to register for the course Hands-On Informatiekwaliteit (IQ)
